Shannon Stifel
Barbara Nader Personal Lines Rater and CSR
Barbara Nader
Renee Ackim Insurance Advisor
Renee Ackim
Diana Kilgore


Diana Kilgore Mother of two, world traveler, and Harding & Jacob Controller Direct Phone: (440) 871-7261, Ext. 28 Email: [email protected] Diana joined H&J in 2013 and manages the overall direction, coordination, and evaluation of the agency’s accounting and finance. She holds a Bachelor’s degree in Business Administration from Kent State University. Outside of work, Diana…

Allyson Murray, JD

Business Development Mgr.

Allyson Murray, JD Health and fitness fiend, Netflix junky, and Harding & Jacob Business Development Manager Direct Phone: (216) 525-7280, Ext. 26 Email: [email protected] Ally has been with Harding & Jacob for almost five years. She began working at H&J on a part-time basis while attending law school, and then joined full-time as business development…

Wendy Fandrich

Personal Lines CSR

Wendy Fandrich Animal lover and Harding & Jacob Personal Lines CSR Office: (440) 871-7261, Ext. 16 Email: [email protected] Wendy began working in personal lines in 1986. She has been happily married for thirteen years. Now that their children are grown, Wendy and her husband enjoy hiking, camping and taking their three dogs to the parks.…

Irene Ott

Personal Lines Manager

Irene Ott Harding & Jacob Personal Lines Manager Office: (440) 871-7261, Ext. 17 Email: [email protected] Irene started working in insurance in 1982. She has experience in personal and commercial lines. Irene is an avid reader and a Cleveland sports fan. Outside of work, Irene dedicates her time to the American Society for the prevention of…

Yvonne Michalak

Commercial Lines CSR

Yvonne Michalak Commercial Lines CSR Office: (440) 871-7261, Ext. 18 Email: [email protected] Yvonne has been a part of Harding & Jacob’s commercial lines team since 2012. She has several years of industry experience and is licensed in Ohio Property and Casualty insurance. Yvonne plays a central role in the day to day administration of our…

Trista Glanco, CISR

Commercial Lines Manager

Trista Glanco, CISR Mother of two, Pittsburgh sports enthusiast and Harding & Jacob Commercial Lines Manager Office: (440) 871-7261, Ext. 11 Email: [email protected] Trista began her insurance career in 1997 with Westfield Insurance. She started in the mailroom and worked her way up to the commercial lines department. She brings almost 20 years of commercial…

John Warfel

Agency Advisor

Office: (330) 204-5061 Email: [email protected]